Privacy Policy
Version 1.0Last updated: 6 March 2026
1. Introduction
Cirquto Ltd (“Cirquto”, “we”, “our”, “us”) provides an agentic operations platform that enables organisations to manage clients, cases, workflows, communications, documents and automation.
This Privacy Policy explains how we collect, use and protect personal data when you use the Cirquto platform or visit our website.
We comply with applicable data protection laws including the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation.
2. Information We Collect
Account Information
When you create an account we collect:
- Name
- Email address
- Organisation name
- Role or job title
- Authentication credentials
Workspace Data
Customers use Cirquto to manage operational activity. Workspace data may include:
- Client records
- Case data
- Notes
- Tasks and workflow data
- Uploaded documents
- Communication records
This data is controlled by the customer organisation.
Integration Data
If integrations are enabled, Cirquto may access limited data from services such as:
- Google Workspace
- Microsoft 365
- Email providers
- Messaging platforms
- Payment services
Access is restricted to what is necessary for the integration to function.
Usage Data
We collect operational telemetry such as:
- Feature usage
- System activity
- Audit logs
- Automation triggers
- Error reports
This data helps us maintain reliability and improve the product.
3. How We Use Data
We process information to:
- Operate the Cirquto platform
- Enable workflow automation
- Generate AI suggestions
- Provide customer support
- Improve product functionality
- Maintain platform security
- Comply with legal obligations
Cirquto does not sell personal data.
4. AI Assisted Features
Cirquto includes AI assisted automation capabilities which may analyse workspace activity and propose actions such as communication suggestions, task creation or workflow triggers.
These features assist users but do not make legally binding decisions.
Customers remain responsible for reviewing automated outputs where required.
5. Data Security
We implement technical and organisational measures designed to protect information including:
- Encryption in transit
- Role based access controls
- Secure infrastructure providers
- Monitoring and audit logging
6. Data Retention
We retain data only for as long as necessary to provide the service and meet legal obligations.
Customers may request deletion of workspace data upon account termination.
7. Your Rights
Individuals may have rights to:
- Access personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Receive data in portable form
Requests may be submitted via privacy@cirquto.com.
8. International Transfers
Cirquto infrastructure providers may process data outside the UK. Appropriate safeguards are implemented for international transfers where required.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated to customers.
10. Contact
For privacy related enquiries contact privacy@cirquto.com.